Who are we?

Batch PDF Merger is brought to you by Essex Software, LLC, located in the suburbs of New York City. We are a small development group created with the vision to develop productivity tools that will save our users hours and hours of tedious, repetitive work, particularly when working with digital documents. We believe good software should be simple and easy to use.

If you are in need of a custom script, or have a unique problem requiring automation that will save you valuable time in your workplace, please talk to us.

Hey, we'd like to hear from you!

If you have any feature requests, you have an amazing idea for software and want us to make it, you have a question about one of our existing programs, you need support, or just want to say “Hi”, please contact us.

contact Batch PDF Merger

Address:
Essex Software, LLC
623 Eagle Rock Avenue, Suite 194
West Orange, NJ 07052

Before contacting technical support - please take a moment to look at our Frequently Asked Questions page and our Help Page.

Some customers have anti-spam/firewall software that may block normal emails. If you purchased our products and haven't received your email confirmation, please contact us providing an alternate email where we may contact you.

Some tips for getting quick product support

When you send us email, please provide as much relevant information as possible. During the week, we can get back to you fairly quickly. Please provide:

  • The name of the software you are having issues with.
  • The version of the software you are using.
  • The operating system you are running.
  • If possible, include a screenshot of where the problem is occurring and problematic files.